Spa Etiquette Rules and Policies

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  • Spa Etiquette Rules and Policies

At Nayelli Salon and Spa, we got you covered with our awesome policies:

  • Cancellation Policy: Life can get crazy, so if you need to cancel or reschedule, just give us a heads-up at least 24 hours in advance. We totally understand!
  • Latecomer Policy: We know time flies when you’re having fun, but try to arrive 15 minutes before your appointment time so we can give you the pampering you deserve. We will make sure you leave feeling fabulous!
  • No-Show Policy: We will miss you if you don’t show up! To keep things fair for everyone, please let us know if you can’t make it. We will save a spot for you next time!
  • Kid Policy: We adore little ones, but to maintain a serene and relaxing atmosphere, we kindly request that you arrange for childcare during your visit. It’s all about that me time!
  • Refund Policy: Your satisfaction is our top priority. If you are not over the moon with your experience, let us know within 48 hours, and we will do our best to make it right!
  • Privacy Policy: Your trust means the world to us. Rest assured, your personal information is kept safe and sound. We’ve got your back, always!
  • Right to Refuse Policy: We are all about good vibes, so we reserve the right to politely decline service if someone’s behavior doesn’t align with our positive salon atmosphere. Let’s keep it cool!
  • Health and Safety Policy: Your well-being is our utmost concern. We maintain strict cleanliness and hygiene standards to ensure a safe and healthy environment for everyone.

Get ready for some serious pampering and relaxation at Nayelli Salon and Spa! Can’t wait to welcome you.

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